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How To Order |
| Your convenience and privacy are important to us. Which is why when you order and provide personal information, we treat it with care (Please see our privacy statement). We ask for your information to confirm your order, provide order status updates, and send tracking information when the order is shipped. We will not release your personal or mailing information to others! |
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On-Line Purchase
We use AmazonPayments from Amazon.com for our on-line shopping cart and order processing. This assures you that your information will be safe. All orders are processed by the Amzaon.com servers. No information is kept on our server. If ever a question please email or call us at 813-892-2961, Monday through Friday between 9:00 a.m. and 6:00 p.m. Eastern Standard Time (EST). |
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Amazon Payments
The Amazon Payment shopping cart and payment processing system is operated by Amazon.com. When you're ready to checkout, simply click the "Checkout with Amazon" button and enter your Amazon.com e-mail address and password. This provides access to your account information at Amazon.com. Once you complete the checkout process at Amazon.com you will return to our website to confirm your purchase. When you pay with Amazon Payments, you're protected by the Amazon A-to-Z Guarantee buyer protection program. For more information about Amazon Payments, please click here or go to https://payments.amazon.com/ We hope you take advantage of this new payment option. Thank you for your continued business. |
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Shipping
In-stock, standard orders are shipped by Priority Mail the next business day after they are received. You will then receive a shipping confirmation email with the tracking number. Personalized and custom orders are placed in our production schedule, and you are notified by email of an estimated shipment date. |
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Shipping Rates
The larger your order the more you save on shipping costs! Shipping rate is $4.95 per order to:
Request shipping rates to all other countries by email. Please include your country and items you would like to order for a shipping quote. |
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Returns and Cancellation Policy
Refunds are available for standard in-stock items only. Personalized, custom work, and special orders are not refundable. Please send an email or call (813) 892-2961 for return authorization. Cancellations are accepted prior to your order being processed. Please contact Customer Service by email or call (813) 892-2961 to cancel an order. Orders that have already been engraved or special orders may be subject to a cancellation fee. |
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